FAQ
Good questions.
How does the vending machine pickup work?+
Once approved, you get a unique pickup code. Go to your chosen EzMobile machine, type or scan the code, confirm with your ID number and the machine releases your boxed phone.
Is this a contract or a rental?+
It's a 12-month rental. You pay a fixed monthly amount and can upgrade, return or keep the phone at the end of the term.
What do I need to apply?+
A valid South African ID, a cellphone number, proof of income (latest payslip) and a bank account for your debit order.
How long does approval take?+
Most applicants get an answer in under 5 minutes, right on the screen.
How long is my code valid?+
Pickup codes are valid for 72 hours. If it expires, you can request a new one at no cost.
Can I get a phone with bad credit?+
We look at affordability, not just your credit score, so many people who were declined elsewhere get approved.